Frequently Asked Questions
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Spicesidn is an Indonesian export company with premium quality spices based in Yogyakarta, Indonesia. We provide several kinds of native Indonesian spices including; Premium Vanilla Beans (Planifolia & Tahitensis), Red and white ginger, cloves, cinnamon, fresh turmeric, black and white pepper, cardamom, and hazelnut.
We use DHL as a shipping expedition, and if you want delivery using another expedition you can immediately confirm to us via wa / email
For delivery to Indonesia we use special land and air routes. So just only 1 day the goods will arrive at destination, For other countries it depends on you, we will offer the fastest and safest shipping without ignoring the quality of our products, and off course the international express delivery is including tracking number and insurance coverage
The shipping cost is determined by the quantity for your order, The more will be cheaper, Please Contact us now to find out the shipping price in your country
For indonesia we provide Local Bank (MANDIRI, BCA, BRI), for international customers we serve all major debit and credit card with PAYPAL (in footer of homepage), Westren union, PayPal, bank transfer, credit card, Payoneer, money gram, Visa and MasterCard, so is very easy for you to do business with us with all these facilities.
Yes, you can submit certain requests in Bantul by contacting us directly at wa / email.
Yes, if you have a request about certain packaging proposals, please contact our wa / email directly.
The quality of the spices we have is the best from Indonesia and to see the details, you can see our products.
Of course all our products come from Indonesia, Indonesia has the perfect land and weather conditions to produce the best quality of spices.
Of course all our products come from Indonesia, Indonesia has the perfect land and weather conditions to produce the best quality of vanilla beans, and also we provide special treatment to keep making the quality always same.
Your vanilla beans will come embossed vacuum sealed. They are sealed using commercial best grade equipment that will ensure freshness for weeks and even years.
Each package also contains our signature label, details of product and quick storage instructions.
Yes, absolutely. This is what we recommend if you are looking for exceptional gourmet quality vanilla extract.
Spicesidn vanilla beans are called prime, or gourmet beans. They are oily, and retain their moisture. The better flavor profile of the vanilla beans makes for a richer, more flavorful, higher quality vanilla extract. This is why so many gourmet bakers insist on extracts made with Spicesidn best vanilla beans.